Refurbished VMK20 noise-cancelling headphones
Grab this with your headphones and get a discount!
If something’s weighing on your mind, don’t hesitate to get in touch with our customer service. We’ll get back to you as soon as possible—usually within 24 hours.
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Frequently Asked Questions
You can find answers to frequently asked questions here.
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Customer Support
The surest way to get an answer is to send us a message.
By carrier pigeon—just kidding, by email: info@valco.fi
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Phone support
We have a phone number you can call, but we can’t afford to keep someone glued to the phone all day. We mostly answer at random.
By phone: +358 666 0 333
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Instructions
You can download user guides for different products from a separate support page at www.valco.support.
Two-year full warranty
Valco’s products come with a two-year guarantee. Once the guarantee runs out, you can still get your headphones fixed for a reasonable price.
14-day return policy
Try the product for 14 days. If you don’t like them, just send them back and you’ll get your money back.
No delivery fees
There are no separate delivery fees for Valco’s own products, whether you live in Finland or in some far-off developing country.
Properly greenwashed
We plant a tree for every new pair of headphones sold. Click and read more.
Refurbished VMK20 noise-cancelling headphones
At first, we tried to stay afloat by selling warranty returns caused by an unbelievably nasty chip problem back to customers. Well, it turned out that people are actually quite happy to buy even used headphones at a bit of a discount, as long as there’s a real warranty in place.
You can now trade in your used VMK20 headphones with us and get a fair credit toward new ones. We’ll take these headphones, fix them up, clean them, service them, give them a little love, and put them up for sale here just for you.
Refurbished ones will be available as soon as Hannes manages to fix them, so if we’re sold out right now, it’s worth checking back in a few days.
Color options come and go pretty randomly, depending on what gets traded in. If you want to be sure to get headphones in the color you like, you should order new ones here.
Technical details
Do an eco-deed for your wallet
Wired microphone thing
Order any VMK headphones together with the wired microphone thingy and you’ll get a discount!
With the wired microphone thingy, you get a lag-free gaming experience, and you don’t have to buy those ugly gaming headsets separately. The boom mic you can shove in front of your mouth also helps filter out annoying coworkers, in case you still have to drag yourself to the office in the 2020s.
What on earth is a noise-blocking headphone?
In the video below, Jasse "Jazmanaut" Kesti explains in the simplest possible terms what this whole noise-cancelling thing is really about.
Note! The video features the VMK25 headphones, which have a slightly better noise-cancelling feature than the VMK20 model.
Brilliant products without any extra baggage*
Did you know that almost all headphone electronics come from just a handful of giants?
Everything else is just smoke and mirrors and sales talk.
A small maker like Valco can use the same top-notch parts as the famous megacorps do in their pricier models.
We just don’t have a thousand employees to feed, a skyscraper in Manhattan, or a CEO (yet) with a private jet.
That’s why we can offer you the best bang for your buck on the market.
And what about after you’ve bought? Our customer service and Valco’s own repair shop make sure our products last – and if you want a change, you can trade in your old Valcos with us. Good luck trying that elsewhere.
In the end, though, what really matters is why we do this. We sell headphones to get money for our own death star, so we can rule the galaxy.
*except for the founders’ extra weight
Headphone FAQ
You’ll find more answers to various questions here.
Do these have a built-in microphone?
Yes, there is. All VMK series headphones have a built-in hands-free microphone, so you can make calls and suffer through boring Teams meetings.
Are these any good for gaming?
If you play single-player games, then why not. But wireless sound with Bluetooth still isn’t all that great for gaming headsets. If you want to use VMK headphones for gaming, it’s worth getting a wired microphone thingy—then you’ll have excellent noise-cancelling headphones for gaming too.
How are Valco headphones different from the competition’s headphones?
Our headphones offer excellent sound quality, a battery that lasts longer than your will to live, and they're as comfy as a feather pillow. And best of all, they're designed in Finland. When you buy Valco headphones, you can rest assured your money mostly ends up with the Finnish taxman and the retail oligopoly.
While our headphones aren't all that different from others (except for being ridiculously good for the price), our customer service is something you won't find anywhere else. Can you, for example, send other brands' headphones in for repairs after the warranty's up?
Of course, the biggest difference between us and the others is that we're actual people. The money you give us honestly goes to beer, child support, big gold watches, and sports cars. Or, well, whatever's left after the Finnish taxman sinks his claws into it.
Unlike our competitors, like [Big Japanese or Korean Conglomerate], [World's Largest American Corporation], and [Big German Microphone Factory], you can always reach the Valco folks and even go grab a beer with us if you want.
Try doing the same with [Megakorporaation].
Do Valco headphones come with a guarantee?
Of course! We believe in our products so much that we give them a two-year so-called full warranty (which covers more than what others offer). If the fault is clearly on us, we’ll help you with your headphones even after the warranty period. And don’t stress about the warranty running out—unlike other headphone makers, we have our own repair service. If you run into trouble, we’re here to help. But don’t worry, Valco headphones are as reliable as Finnish grit!
What’s the difference between the VMK20 and VMK25 models, besides the price?
Both headphones come with top-notch wireless connections and sound quality that'll have you dancing in your socks. The VMK25 is just a whisker better out of the two. It's sturdier, made from fancier materials, and features a new kind of noise-blocking magic along with fresh speaker elements. Still, both headphones are absolutely worth every penny.