Refurbished VMK headphones
Order the headphones with the wired microphone thingy and get a discount!
Refurbished VMK headphones
If you have something on your mind, don’t hesitate to contact our customer service. We will get back to you as soon as possible, usually within 24 hours.
Frequently Asked Questions
You can find answers to frequently asked questions here.
Customer Support
The surest way to get an answer is to send us a message.
By email: info@valco.fi
Phone Support
We have a phone number you can call, but we can’t afford to keep it constantly manned. We mostly answer the phone randomly.
By phone: +358 666 0 333
User Manuals
You can download user manuals for various products from our separate support page at www.valco.support.
Two-Year Full Warranty
Valco products come with a two-year warranty. After the warranty period, a reasonably priced repair service is available for headphones.
14-Day Return Policy
Try the product for 14 days. If you don’t like it, return it and get your money back.
No Shipping Costs
Valco’s own products have no additional shipping costs, whether you live in Finland or in some distant developing country.
Properly Greenwashed
We plant a tree for every new headset sold. Click here to read more.
Product Description
Originally, we tried to stay afloat by selling warranty returns brought by an incredibly nasty chip problem back to customers. Well, it turned out that people actually prefer to buy used headphones at a slightly cheaper price, as long as they come with a valid warranty.
You can now exchange your used VMK20 headphones with us for a reasonable credit towards new VMK25 headphones. We take these headphones, repair, clean, service, love them, and put them up for sale just for you.
Refurbished ones will come on sale as Hannes gets around to repairing them, so if they are currently sold out, check back in a few days.
Color options come into stock quite randomly as they come in exchange. If you definitely want headphones in the color you prefer, it's best to order new ones here.
Technical Specifications
The best you can afford!
Wired microphone thing
Order any VMK headphones together with a wired microphone thingy and get a discount!
With the wired microphone thingy, you get a lag-free gaming experience, and you don't have to buy ugly gaming headsets. The boom mic in front of your mouth also helps filter out annoying coworkers, in case you still have to go to the office in the 2020s.
View full details
What the heck is noise cancellation?
In this video, Jasse "Jazmanaut" Kesti explains what noise cancellation is all about.
Note! The video tests VMK25 headphones, which have slightly better noise cancellation than the VMK20 model.
Great products without the extra baggage*
Did you know that almost all headphone electronics come from a few giants?
Everything else is just smoke and mirrors.
A small manufacturer like Valco can use the same high-end components as the well-known mega-corporations in their more expensive models.
We just don't have a thousand employees, a skyscraper in Manhattan, or a CEO (yet) with a private jet to support. This allows us to offer you the best price-performance ratio on the market.
And what happens after you buy? Our customer service and Valco's own maintenance ensure that our products last – and if you want variety, you can trade in your old Valcos with us. Try that elsewhere.
In the end, what matters is why we do this. We sell headphones to get money for our Death Star to achieve galactic domination.
*except the entrepreneurs' overweight
Let customers speak for us
FAQ
More answers to various questions can be found here.
Do these have a built-in microphone?
Yes, they do. All VMK series headphones have a built-in hands-free microphone that allows for calls and boring Teams meetings.
Are these suitable for gaming?
If you're playing single-player games, why not. But Bluetooth still isn't very good for wireless gaming headsets. If you want to use the VMK headphones for gaming, it's worth buying the wired microphone thingy, so you'll have excellent noise-cancelling headphones for gaming as well.
How do Valco headphones differ from competitors' headphones?
Our headphones offer excellent sound quality, long battery life, and they are as comfortable as a feather pillow. And best of all, they are designed in Finland. By buying Valco headphones, you can be sure that your money mostly goes to the Finnish taxman.
While the headphones don't radically differ from others (besides being excellent value for money), our customer service is something you won't get elsewhere. Can you send other branded headphones for service after the warranty period?
Of course, the biggest difference between us and others is that we are real people. The money you give us honestly goes to beer, child support, big gold watches, and sports cars. Or at least what's left after the Finnish taxman takes his cut.
Unlike our competitors like [Big Japanese or Korean conglomerate], [World's largest American corporation], and [Big German microphone factory], you can always reach Valco's entrepreneurs and even go for a beer with them. Many have done it, even from abroad.
Try that with [Megacorporation].
Do Valco headphones have a warranty?
Of course! We believe in our products so much that we give them a two-year full warranty (which is more comprehensive than others). If the fault is clearly ours, we'll help even after the warranty period with headphone issues. And don't worry about the warranty ending – unlike other headphone manufacturers, we have our own service. If you encounter problems, we're here to help. But don't worry, Valco headphones are as reliable as Finnish sisu!
What is the difference between the VMK20 and VMK25 models besides the price?
Both headphones have top-notch Bluetooth connections and sound quality that will make you dance. The VMK25 is just a bit better. Its construction is sturdier, the materials are more expensive, and it has a new type of noise cancellation and new headphone elements. However, both headphones are totally worth the money.