Data protection

 

This page contains a so-called plain language privacy statement. If you want to dive deeper, read the accompanying PDF file. It's got more bureaucratic jargon.

Note! If there are discrepancies in the texts, the information in the PDF version applies.

Download the more extensive PDF version of the privacy statement here.

The controller of the personal data being processed is:

Valco Oy (Business ID: 2919697-5)
Kirvestie 9a
33710 Tampere

For more information about privacy and personal data processing, you can ask via email:

info [at] valco.fi

Through this GDPR page, you can view and delete the information we have stored: https://www.valco.fi/pages/gdpr-sivu

1. Collection of information

We collect anonymous statistical data when you visit our site.

When you buy something or register as a customer, we presumably get more information. The information collected during the order process includes your name, email address, phone number, and address. These are pretty essential for us in terms of delivering the order. 

We do not directly receive your payment information; it goes through the payment provider you choose. You can get more information about the collection and storage of payment information from your chosen payment provider's service. 

2. Use of information

The information we collect from you is used to deliver orders, monitor store analytics, and for possible contact by phone or email. Contacts may relate to your customer relationship with us or could be other Valco mischief.

3. Deletion of information
As a customer, you have the right to know what information we have about you and to request the correction or deletion of your personal data.

You can ask us to delete all information about you from the store at any time. Send an email to info@valco.fi and you'll vanish from existence.

4. Disclosure of information to third parties

We do not sell, trade, or otherwise transfer your identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, but these parties must also keep the information confidential.

In plain English, this means your data won't be leaked to advertisers or other shady entities and is used solely for Valco's needs. The information sent to Google and Facebook is what we can use in our own tools (which they provide).

 

We share information with the following third parties with your consent:

  • For analytics and statistics services (Facebook, Google Analytics, Shopify)
  • For targeting our own advertising (Facebook, Google, TikTok, and Adroll)
  • To the MailChimp service for the newsletter, if the customer has given separate permission for it
  • To Posti for package delivery
  • To the payment intermediary during the transaction
  • To the credit provider, if the customer chooses invoice or installment as the payment method

5. Data protection

The information you send is stored properly encrypted on Shopify's servers. More information about Shopify's GDPR practices and privacy can be found, for example, here.

6. Use of cookies

The site has some mandatory cookies that are used to save, among other things, the shopping cart and other similar necessary stuff.

In addition to the mandatory ones, visitor data is tracked with the Google Analytics service. Facebook also records your visit. This visitor data can be used for targeted advertising. These are the same damn data that every damn website collects about you when you surf the world.

You can delete cookies from your browser if you wish or prevent their installation in the first place. Without deletion, they remain there for about 15 min - 24 months

Technically speaking, we don't even collect those tracking and advertising data, but Google and Facebook do. You can familiarize yourself with their terms of use through the following links:

Google: https://policies.google.com/privacy?hl=fi

and here

Facebook: https://www.facebook.com/privacy/explanation

7. Consent

By using the site (and accepting from the button that appears on the page), you accept the privacy policy, data collection, etc.

8. Omissions or additional information

If you notice any significant omissions in this long bureaucratic nonsense required by law, please contact us so we can improve our service, including our privacy practices - our email is info@valco.fi