Frequently Asked Headphone Questions

Don’t worry, we’re not planning to drain your bank account! Valco headphones are wallet-friendly: currently, the VMK15 costs €139, while the VMK25.2 is €199.

As a rule, we don't do sales, so there’s no point waiting for Black Friday or other seasonal nonsense. Our margins aren't as outrageous as our competitors', so we can't afford to constantly sell products at half price – we already provide great value for your money. However, every once in a while, we might lose our minds and hand out discount codes to our newsletter subscribers, so it’s worth keeping an eye on that.

Technical specs? They’re great! The wireless VMK15 and VMK25.2 headphones offer enough battery life for a round-trip flight to Australia or an entire work week (unless you’re an entrepreneur). Both models feature top-of-the-line Bluetooth connectivity and sound quality that will make you want to dance. The VMK25.2 is a hair better of the two. Regardless, both headphones are worth every penny.

Noise-cancelling works by having the headphones listen to the surrounding noise through small microphones. They then create an 'anti-noise' that acts like a mirror image of the sound. When these two sounds meet, they essentially cancel each other out, meaning you hear less noise.

There are microphones both inside and outside the headphones. This means they can listen to and cancel noise from both your surroundings and directly from your ears—essentially the noise that actually makes it through the ear cushions. This makes the noise reduction even more effective.

Our headphones offer excellent sound quality, long battery life, and are as comfortable as a down pillow. And best of all, they’re designed in Finland. By buying Valco headphones, you can be sure your money mainly goes to Finland's high taxes.

While the headphones don’t differ significantly from others (except by being exceptionally good headphones for the price), our customer service is something you won’t get elsewhere. Or can you send other brand headphones for repair after the warranty period?

Of course, the biggest difference between us and others is that we are real people. The money you give us honestly goes to beer, child support, big gold watches, and sports cars. Or well, the little that’s left after the Finnish taxman gets his claws on it.

Unlike our competitors, like [Large Japanese or Korean Conglomerate], [World's Largest American Corporation], and [Large German Microphone Factory], you can always reach Valco’s entrepreneurs and even go for a beer.

Try that with [Megacorporation].

Valco headphones come in many colors, just like Finnish nature! The VMK25.2 model comes in two options: classic black and elegant white. It features removable magnetic color covers. On top of that, you can even paint them yourself however you like. It won't affect your warranty

Of course! We believe in our products so much that we give them a two-year so-called full warranty (which is more comprehensive than others). If the fault is clearly ours, we help with headphone issues even after the warranty period. And don't worry about the end of the warranty – unlike other headphone manufacturers, we have our own service. If you encounter problems, we are here to help. But don't worry, Valco headphones are as reliable as Finnish sisu!

Great noise-canceling headphones are just a click away! You can buy them directly from our website. And hey, we have fast delivery, so you won’t have to wait long to enjoy the great sound.

You can also buy Valco headphones from well-stocked HiFi and music accessory and electronics stores. If Valco isn’t on the shelf, be sure to ask the seller: "WHY DON’T YOU HAVE ANY GOOD HEADPHONES LIKE VALCO HEADPHONES, WHICH ARE THE BEST!"

Of course! Valco headphones are like Finnish athletes – they can withstand sweat and hard training. They are also comfortable and stay in place, so you can fully focus on your workout.

However, we ourselves are fat and middle-aged, so maybe our view of hard training isn’t quite the same as someone who is actually athletic.

If you sweat acid, we also offer new ear cushions for the headphones.

Yes, Valco headphones and various Bluetooth devices go together like bread and butter! Basically, Valco Bluetooth headphones work with all Bluetooth-compatible devices. Whether you have a smartphone, tablet, or computer, Valco headphones are ready to go.

Valco headphones come with everything you need and then some! You get the headphones, a charging cable, a 3.5 mm audio cable (for when wireless just isn't an option), an airplane adapter, and the user manual.

The headphones are shipped eco-friendly without any extra packaging, delivered in a handy carrying case where you can transport and store them. That said, when folded up, they’ll travel just fine in a backpack or even in a pair of those 90s-style cargo pants.

As an optional accessory, you can pick up a wired or wireless microphone (for VMK15 and VMK25.2 only), making them excellent for gaming and helping them pick up less background noise in a loud office environment.

Pairing is as easy as throwing a stone into a lake! Just hold down the power button on the headphones until you hear a sexy male voice. Then, open your device's Bluetooth settings and select the Valco headphones (different headphones have different names, but you get the idea). And voilà, you're ready to enjoy music!

If you know how to charge a phone, you know how to charge the headphones. Just connect the included USB-C charging cable to the headphones and the other end to a regular power source. When the LED turns green, the headphones are fully charged and ready to rock! A small word of caution: the headphones don't take in as much power as, say, a tablet or laptop. We recommend using a 1A charger for the headphones. If you're unsure, connect them to your computer.

If the sound is choppy, something is wrong. Valco headphones should have excellent sound quality. First, try moving your device closer to the headphones. If that doesn't help, try turning Bluetooth off and on again. If the problem persists, contact our customer service. Rarely, strong electromagnetic fields can interfere with Bluetooth connections. In this case, the issue is not with the headphones but with the location, and the only solution is to change places. However, few of us sit with headphones inside a microwave.

Cleaning your headphones is as easy as wiping flour off a mirror! You can easily twist off the ear cushions with a quick flick of the wrist and wipe them down with a damp cloth or even a mild detergent. The decorative fabric covers on the VMK15, VMK25, and VMK25.2 models can even be treated with stain remover if they get really nasty.

It has been proven that the cushions and fabric covers can be removed and washed in a washing machine (using a laundry bag, for example), but we don’t exactly recommend it. The headphones themselves aren’t fans of swimming, so don’t go splashing water directly onto them.

Once you've paired the headphones with your device, the microphone is automatically activated for calls and voice commands. Now you can speak freely! Your phone will run out of battery and you'll run out of numbers to call long before Valco's headphones get tired of listening to your ramblings.

A good fit is the key to comfort and the best sound quality. We’ve done our best to create models that fit every head. If you have an exceptionally fat head, the VMK25.2 offers more room sideways. For those with smaller heads, the VMK15 is easier to get into place. For most heads, both models work just fine.

You can carefully bend the metal core of the headband inward or outward by grabbing it roughly where the adjustment sliders are. Be gentle, though—plastic doesn't withstand everything.

The easiest way to contact our customer service is directly from this page. For any headphone matters, you can also email us directly at info@valco.fi or find us on Facebook and reach out via chat.

You can also try calling us, but we don't always answer. Our phone number is +358 8 666 0 333.

As mentioned before, we have low-paid minions whose sole purpose in life is to ensure you have the perfect headphone experience once you've given us your money (that low pay has to come from somewhere).