Valco x Wave Wireless Power Bank
Valco x Wave Wireless Power Bank
If something’s weighing on your mind, don’t hesitate to get in touch with our customer service. We’ll get back to you as soon as possible—usually within 24 hours.
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Frequently Asked Questions
You can find answers to frequently asked questions here.
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Customer Support
The surest way to get an answer is to send us a message.
By email: info@valco.fi
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Phone support
We have a phone number you can call, but we can't afford to keep someone on standby all the time. We mostly answer the phone at random.
By phone: +358 666 0 333
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Instructions
You can download user manuals for different products from a separate support page at www.valco.support.
Two-year full warranty
Valco products come with a two-year guarantee. After the guarantee ends, you can get your headphones repaired for a reasonable price.
14-day return policy
Try the product for 14 days. If you don't like them, just return them and get your money back.
No delivery fees
There are no separate shipping costs for Valco’s own products, whether you live in Finland or in some far-off developing country.
Properly greenwashed
We plant a tree for every new pair of headphones sold. Click and read more.
One hell of a handy backup battery
When the battery died again in the middle of Snake, we realized Valco needed its own fix for this problem too. Because if you ask us, the future should be a place where you never need anything but Valco’s stuff. Ever.
Made in Finnish cooperation
We’ve got pals at Wave over in Nokia (the town, not the company), and we decided to make this together, because electricity and big batteries aren’t exactly a hobbyist’s playground. We didn’t just order some random junk straight from China. Wave handles the making and makes sure every single one is tested, charged, and blessed by Finnish engineers.
A power source that won’t leave you stranded
Wave QiPower shines brightest when your phone is gasping its last and the blue dot on Google Maps is spinning in circles somewhere in the middle of nowhere. That’s when this flat power brick is like an electric Swiss army knife. And if you’re the type who remembers to charge everything except your phone, this gives you a second chance. Life doesn’t hand those out often. With this, you can charge your Valco VMK headphones about ten times—which means up to 500 hours of listening, more than most people have stuff to listen to.
Power brick the size of a hip flask
This isn’t some flimsy cardholder, but a hip flask–shaped power source—just the right size so your pocket doesn’t sag and your backpack doesn’t bulge. Still, inside rumbles a 10,000 mAh battery, ready to pump juice into several devices. Because we’re a modern, up-to-date corporation, this also supports wireless charging. Just drop it on the table and set, say, your Valco NL25 earbuds on top to charge—no cables, no stress.
Valco Wave QiPower is the perfect sidekick for the cottage, a hike, the job site, or those Friday night life emergencies. Keep it with you and you can laugh at everyone else’s charging anxiety like some kind of electricity god on a cloud.