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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.

Valco Gift Card
Lowest price in the last 30 days €25.00. We never run sales.
Grab one to go with it

Valco Gift Card
Are you in that situation again where the big day is tomorrow (or was yesterday) and you haven't gotten around to buying a gift?
Or do you have a friend stuck with crappy supermarket headphones, but you're too broke to buy them our premium stuff at full price?
Don't worry. The Valco gift card is a life-ring for your social relationships.
It's digital, so it lands in your inbox instantly. You can print it out, write the code into a nice card, or just forward it to the lucky hero with a note saying: "Thinking of you, here you go". Works every time, 60% of the time.
Where does the money go?
Honestly: we'll spend your money immediately on beer, child-support payments and the Death Star construction fund. If the recipient forgets to use the gift card, that's the best possible business outcome from our point of view.
So don't hesitate. A gift card saves a relationship, a deadline, and sometimes even Christmas.
More info
- Delivery
- digital gift card
- Validity
- never expires
- Use
- at the valco.fi online store
- Values
- €25, €50, €100, €200
Instant delivery
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.

When you don't know what to buy, but you know who to buy it from
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service

Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.