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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.


























VMK25 Skins - Pair
Grab one to go with it

VMK25 Skins - Pair
A new look for your ears. No plastic surgery required.
Tired of your headphones looking just like everyone else's? Is your life a little short on color? We've got a solution that doesn't require therapy or stretching your earlobes.
VMK25 Skins: swappable magnetic covers that refresh your headphones faster than you can say "impulse buy". Pop off, snap on, admire. Repeat as often as you like. They're like collectible stickers, but for grown-ups and without the glue residue. (Because they stay on with magnets. Genius, we know.)
If you just want a spare for your headphones' original look, the black and white skins have you covered. But if you want a bit more attitude, try one of our special colors, like:
- Depression Blue: gloomy style for the days when nothing seems worth doing.
- Fuckshia: a loud pink reminder of what pink used to look like, before it got sanitized into the respectable Pinkish.
- Gunpowder Camo: based on the M05 pattern of the world's finest defense forces. Perfect for blending into the woods, or just looking like you live in them.
And since they're magnetic, you can swap covers to fit the situation: subtle white for meetings, loud Fuckshia for house parties, Period Red for Sunday hangovers. Nobody's judging. At least we aren't. Especially if you buy more than one. And why wouldn't you: you get two pairs for fifty bucks (or the equivalent in whatever crumpled bills your developing country uses, if you don't live in the eurozone).
Why Skins?
- Magnetic attachment: easy to swap, hard to resist.
- Personalize your headphones to match your mood or your outfit.
- Protects your headphones from everyday bumps (and bad taste).
- Adds a dash of "what the hell" to your life.
Give your headphones a new identity. Or ten. You decide. We just sell them.
More info
- Compatibility
- VMK25, VMK25.2
- Attachment
- magnetic
- In the box
- 1 pair (left + right)
- Installation
- clicks into place, no tools
- Materials
- vary by color (plastic, camo print, etc.)
Magnetic
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.

A new look. No plastic surgery required.
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service

Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.