-
Frequently asked questions
You can find answers to the most common questions here.
-
Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
-
Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
-
User manuals
You can download manuals for our different products from our separate support site at www.valco.support.
Wired Mic Thingy
Grab one to go with it
Wired Mic Thingy
Going backwards is the way forward. Turn your wireless VMK20 or VMK25 headphones into top-tier wired gaming and meeting headphones with Valco's original mic thingy.
Stick the mic thingy into the 3.5 mm port and your headphones are instantly upgraded straight back to the 1990s. The boom mic in front of your face picks up less background noise on calls, and the Bluetooth latency you get when gaming disappears completely. You also get a mute button and a handy volume roller. The mic arm can be bent into a comfortable position in front of your mouth, but you probably shouldn't try to stuff it into your mouth.
So what's the point of this, compared to actual wired headphones? Well, you still get ANC, and you don't have to buy a separate pair of headphones for the office (or for gaming).
In other words: it's a separate microphone that plugs into the VMK models via the headphones' 3.5 mm input. The other end of the cable plugs into your computer, your console, or your nostril. Though if you plug it into your nostril, the microphone isn't going to be much use.
More info
- Connector
- 3.5 mm, 4-pin
- Includes adapter for computers with separate audio and mic jacks
- Cable length
- approx. 2 metres, fabric-braided
- Clever bit
- the connector (visible in the photos) has a built-in spring designed to keep it from snapping off by accident
- Colour
- black, gold-plated connectors
- Compatibility
- VMK15, VMK19, VMK20, VMK25, VMK25.2
- Probably works with every pair of headphones on Earth that has a 3.5 mm hole
Watch the product video
Directional boom mic
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.
Regression is the road to the future!
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service
Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.