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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.








VALCO SWAG sunglasses
Lowest price in the last 30 days €49.90. We never run sales.
Grab one to go with it

VALCO SWAG sunglasses
Summer, flies and Valco sunglasses.
Our black ones turn the world a lovely shade of purple, just like in D12's (Eminem) classic music video Purple Hills. Nothing beats a purple hill, at least according to those rap professionals.
The brown ones turn everything into an 80s Magnum P.I. summer. If Tom Selleck had been Finnish, these are probably the sunglasses he would've worn. Not just because we don't sell any other sunglasses. Also because these are pretty slick.
Style alone obviously won't save you if the sun is in your eyes. That's why these come with UV protection. We don't recommend testing it by staring directly at the sun, though. Generally speaking, you shouldn't look straight at the sun with sunglasses on. And definitely not without them.
These are also not suitable for welding. Their core function is to make you look cool and earn respect from your peers. They work brilliantly for drinking, driving convertibles and all sorts of other summer activities.
The glasses naturally come with a proper case and a cleaning cloth. Time to show off on the terrace.
Watch the product video
UV400 protection
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.
- Free shipping on everything
- 30-day returns
- 2-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service

Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.