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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.
Charging cable, 1 m
Lowest price in the last 30 days €17.90. We never run sales.
Grab one to go with it
Charging cable, 1 m
This is not that flimsy noodle that came with your phone and that you used until it stopped working after three months. This is a cable that pushes power into your phone, headphones, tablet or any other USB-C device briskly and at 60 watts.
Flexible, durable, and probably more solid than your own spine
The cable is suitably beefy and flexible. Not a depressing limp noodle, but also not the kind of stiff hose that yanks your phone off the bedside table in the middle of the night. It survives being tossed around the bottom of a backpack, crammed into a pocket, and that family member who swears they never touched it.
This also moves data. 480 Mb/s. Photos, videos and every other bit of digital chaos travel along the same cable you charge with. One cable, two jobs, zero excuses for why the photos are still on your phone.
For every USB-C device
Works with every USB-C device out there. Phones, headphones, tablets, consoles and the gadgets you no longer remember buying. If it has a USB-C hole, this cable goes in. Also fits up a nostril. Raimo tested.
This is the cable that should come with the device. But of course it doesn't, because the manufacturer (us included) saves eight cents per box and slips that flimsy noodle in instead.
More info
- Charging power
- 60 W max
- Current
- 3 A max
- Data transfer speed
- 480 Mb/s
- Connectors
- USB-C to USB-C
- Length
- 1 metre
- Colour
- Black
- Use
- Charging and data transfer
Watch the product video
60W fast charging
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.
This is a cable
- Free shipping on everything
- 30-day returns
- 2-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service
Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.