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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.
Wall charger (USB-C + USB-A)
Grab one to go with it
Wall charger (USB-C + USB-A)
If life were simple, your headphones would never run out of battery. But since the universe works the way it works, you need a wall charger that doesn't bail on you. This Valco wall charger is exactly the everyday electric hero that saves the moment when your phone is beeping its last warning and your headphones are down to a faint "battery low".
Charges anything thanks to two holes, except an electric car
It has USB-C and USB-A, meaning you can plug in pretty much any device, except maybe a toaster. Modern phones, Valco headphones, tablets, little bits of electronics, that mysterious gadget whose manual disappeared years ago… all of it gets juice.
Small but mighty, and fits in the drawer no one ever opens
The size is just right. Chuck it in your backpack, your suitcase, or that kitchen drawer that contains, among other things, dead batteries, a screwdriver, and a pen that doesn't write.
Always ready when the soundtrack of your life cuts out
When your phone dies, your headphones beep mid-concert, or you're trying to charge a device that still uses the ancient USB-A, this charger doesn't judge. It just does its job like an underpaid Valco intern: quietly and without complaint.
More info
- USB-C output
- 5V/3A (15W max)
- USB-A output
- 5V/2.4A (12W max)
- USB-C and USB-A together
- 5V/3.4A (17W max)
- Total power
- 17W
- Input
- 100–240V 50/60 Hz
- Dimensions
- 81 × 42 × 27 mm
- Weight
- 53 g
Watch the product video
Two holes
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.
A tough little wall charger!
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service
Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.