-
Frequently asked questions
You can find answers to the most common questions here.
-
Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
-
Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
-
User manuals
You can download manuals for our different products from our separate support site at www.valco.support.








VMK25 Apocalyptica
Lowest price in the last 30 days €219.00. We never run sales.
Get notified when this is back in stock
We'll email you the moment your selected product is back in stock.
- Product
- VMK25 Apocalyptica
Grab one to go with it
Finnish design - Our familiar designer Lauri Lumme tweaked the shape so the VMK25 catches less wind and works better for any kind of exercise. We don't think headphones need to glow in the dark or blink at you, so we tucked both status LEDs on the inside of the cup. That way you can be confident nobody'll spot you sneaking around with the VMK25s on. We also made the side panels swappable, which makes them way easier to keep clean, mod yourself, and rotate to match whatever's trending on TikTok this week. If you've got a 3D printer, you can download the files for printing your own covers here, free.
Ergonomics and build - The repositioned size adjustment gives you more travel than before (good news if your head is unusually large or unusually small). The build is sturdier and more solid across the board, with a lovely soft-touch coating. The fit feels tighter, the materials a bit more believably premium, the ear cups a touch roomier, and the frame even more durable.
Even better sound quality - The VMK20 already racked up plenty of praise among the golden-ear crowd. The new (bigger and better) drivers unlock top-tier sound. Our audio guru Jasse "Jazmanaut" Kesti couldn't believe his ears when he got to tune these. The sound profile is the familiar studio-neutral one, polished and dialed in by our audio guru Jasse "Jazmanaut" Kesti. Music sounds like it was meant to sound when they sweated over mixing and mastering it in the studio. The "sound-w*nker" title is well earned!
Excellent noise cancelling - A completely new ANC chipset suppresses background noise even more effectively than before. ANC now also includes transparency mode, which we personally think is dumb but customers asked for it. Press a button and the headphones use the ANC mics to let outside sound through. Is that, like, anti-noise-cancelling? It's actually handy for hearing announcements or eavesdropping on the people next to you, who think you're blasting Sebuldura full volume. Ha-ha!
More info
- Bluetooth
- 5.1 aptX HD, SBC and AAC
- BT chipset
- Qualcomm QCC3034, freshly tuned by Jasse, with a new BT antenna
- Wireless, but they also work with the included 3.5 mm AUX cable
- New 45 mm headphone drivers
- 32 Ohm
- Weight
- approx. 300 grams
- Battery
- 1050 mAh
- Charging time
- 2-3 h, USB-C charging port
- Playtime
- Up to 50 hours with ANC on
- Talk time as a handsfree
- Up to 45 hours on a single charge
- ANC
- Active hybrid noise cancellation (ANC)
- Amplifier
- Class AB
- Microphones
- CVC8
- USB-C charging port
- Extremely flat frequency response from 20-20000 Hz
- Very low distortion figures
- Box includes all the cables and bits you need
Watch the product video
Official Apocalyptica collaboration
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.

Hear the cellos the way they were meant to be heard!
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service

Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.